we hear you. We are here with you.

Incorrect items?

We’re very sorry if you receive the incorrect items in your order. Please contact us or call us on +852 2530 3315. We will resolve the matter with you as quickly and smoothly as possible.

Lost or damaged parcel?

We take great care in order to ensure your items reach you in good condition. However, if your items are either lost or damaged, please contact us or call us on +852 2530 3315.

Please report missing or damaged parcels within 10 days of the dispatch date.