Balance Health (www.balancehealth.com.hk) is a holistic health provider operating a number of businesses in Hong Kong. Our mission is to leverage the ancient wisdom of Chinese and other alternative medicines to assist people in their journey to health, balance and personal growth. We do this through a number of alternative therapies and treatments, practical and educational health workshops, and holistic wellness classes and events. The candidate will have the opportunity to have exposure to world-class practitioners and learn and understand the holistic and integrative healing approach

We are looking for a (Senior) Customer Services Executive to:
– Provide support to the reception, including welcoming guests, checking guests in and out, answering calls and replying to clients’ emails
– Help clients and therapists to book, manage and cancel appointments
– Order items and manage inventory necessary for daily operations
– Organise the rooms before and after the treatments
– Support events at the clinic, such as guest registration, room setup and run down
– Assist the Chinese Medicine doctor to dispense Traditional Chinese Medicine according to prescription.(Nong’s concentrated Chinese medicine granules)

Requirements:
– Passion in holistic wellness and alternative medicine and treatments
– Great communication skills with a positive attitude
– Command in both spoken and written English – ability to read Chinese characters and be able to speak Cantonese/ Mandarin is a plus
– Pro-active, efficient, well-organized, team-oriented and able to work independently
– Customer service experience
– A diploma or degree of Chinese medicine or other medical studies is an advantage

Job Type: Full-Time
Expected Start Date: May / June 2020

We are a human-centric wellness center, we care about everyone. It’s easy to fast track your career (in customer service, marketing or management) at Balance Health if you are the right fit.

Application
Please contact judy.xu@balancehealth.com.hk