The BALANCE HEALTH Natural Wellness Centre is a holistic healing space to immerse and integrate with our true nature so we can HEAL, GROW and find BLISS.

It’s a place of gifted and experienced practitioners who infuse their presence and their mastery of ancient and modern healing techniques to transform our body, mind, and spirit.

  • We compassionately support you to HEAL from any medical ailments, to connect with your body and find health and balance.
  • We hold the space for you to GROW and clear the impurities of life, connect with your deeper self, gain clarity and create balance and unity with who you are.
  • We seek ways to allow you to connect with the truth and your vital source to gain inner peace, creating BLISS for you and everyone you touch to blossom in life and achieve the fullest and highest expression of yourself.

We are looking for a  Customer Services Executive to:

– Provide support to the reception, including welcoming guests, checking guests in and out, answering calls, and replying to clients’ emails
– Help clients and therapists to book, manage and cancel appointments
– Order items and manage inventory necessary for daily operations and eCommerce shop
– Organise the rooms before and after the treatments
– Support events at the clinic, such as guest registration, room setup, and run down
– Assist the Chinese Medicine doctor to dispense Traditional Chinese Medicine according to prescription.(Nong’s concentrated Chinese medicine granules)
– Assist Marketing related activities to increase sales & boost promotion

Requirements:

– Passion in holistic wellness and alternative medicine and treatments
– Great communication skills with a positive attitude
– Command in both spoken and written English – ability to read Chinese characters and be able to speak Cantonese/ Mandarin is a plus
– Pro-active, efficient, well-organized, team-oriented, and able to work independently
– Customer service experience
– Any study or knowledge of healing modalities such as nutrition, aromatherapy, Chinese Medicine, yoga and so on is an advantage.
– Basic Knowledge in Marketing to support the team

Job Type: Full-Time
Expected Start Date: May 2022 onwards

We are a human-centric wellness center, we care about everyone. It’s easy to fast-track your career (in customer service, marketing, or management) at Balance Health if you are the right fit.

Application
Please contact benno.jaeggi@balancehealth.com.hk